Privacy
Policy

Information We Collect

fa9990 collects personal data from you in several ways — directly when you register and interact with the platform, automatically as you browse and use our services, and occasionally from third-party sources where permitted. We collect only the data that is genuinely necessary for us to provide you with a safe, fair, and enjoyable online casino and sports betting experience.

Information You Provide Directly

When you create a fa9990 account or use our services, you voluntarily provide us with personal information. This includes:

Information Collected Automatically

When you access fa9990.club, our systems automatically collect certain technical and behavioural data. This data helps us maintain platform security, optimise performance, and detect fraudulent activity. Automatically collected data includes:

• IP address and approximate geographic location (city/region level)
• Device type, operating system, browser type and version
• Pages visited, time spent on each page, click patterns, and navigation paths within the fa9990 platform
• Session start and end timestamps
• Game activity logs (games played, wagers placed, outcomes — for fairness auditing and responsible gaming purposes)
• Login timestamps and authentication events

Information from Third-Party Sources

In limited circumstances, fa9990 may receive information about you from third parties. This includes identity verification data returned by KYC service providers, fraud-signal data from payment processors such as bKash and Nagad, and publicly available information used to validate the details you have provided during registration. fa9990 does not purchase data lists from data brokers or marketing agencies.

How We Use Your Data

fa9990 uses the personal data we collect for the following purposes. For each purpose, we have identified the lawful basis on which we rely to process your information.

fa9990 does not use your personal data for automated profiling or automated decision-making that produces legal or similarly significant effects without human review. Where automated tools are used to flag potentially fraudulent or irresponsible gaming behaviour, a human reviewer is involved before any consequential action (such as account restriction) is taken.

Marketing Communications

fa9990 may send you promotional communications about bonuses, new games, BPL and IPL betting promotions, and seasonal offers such as those tied to Eid, Pohela Boishakh, and the ICC T20 World Cup. We will only do this if you have explicitly opted in to receiving marketing communications at the time of registration or subsequently through your account settings. You may withdraw your consent and unsubscribe at any time by updating your notification preferences in your account or by contacting [email protected].

Data Sharing & Third Parties

fa9990 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to operate the platform and fulfil our legal obligations, we share certain data with a limited number of trusted service providers and partners. Every third party that receives your data is contractually obligated to handle it securely and to use it only for the specific purpose for which it was shared.

Categories of Third Parties We Work With

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transactional data necessary to process deposits and withdrawals. These providers operate under their own privacy frameworks and are responsible for the security of data within their own systems.
• KYC and identity verification providers: We use third-party KYC technology partners to automate parts of the identity verification process. These providers receive the documents and data you submit for verification and return a verification result to fa9990.
• Game studio partners: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners may receive a session token and anonymised game-session identifier in order to load and operate their games within the fa9990 platform. These studios do not receive your full personal profile.
• Fraud detection and security providers: We use specialised security vendors to help detect bot activity, account takeover attempts, and other fraudulent behaviour. These providers may receive technical session data such as IP addresses, device fingerprints, and behavioural patterns.
• Platform analytics providers: Anonymised and aggregated usage data may be processed by analytics platforms to help us understand how the fa9990 website performs and how to improve the player experience. No personally identifiable data is shared with analytics providers.
• Legal and regulatory authorities: fa9990 will disclose personal data to law enforcement agencies, courts, or other regulatory bodies where required to do so by law, or where we reasonably believe that disclosure is necessary to prevent harm, fraud, or other criminal activity.

fa9990 requires all third-party service providers to implement appropriate technical and organisational security measures and to process personal data only in accordance with fa9990's documented instructions.

Cookies & Tracking Technologies

fa9990.club uses cookies and similar tracking technologies to operate the platform effectively, maintain your session state, and improve your overall experience. This section explains what cookies we use and why.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and maintain your session securely. Cookies do not execute programs or carry viruses — they are passive data files.

Types of Cookies Used by fa9990

Third-Party Cookies

Some of the game content embedded within fa9990.club is served directly from third-party game studio platforms. These studios may set their own first-party cookies within their game frames for the purpose of game-state management and session tracking. fa9990 does not control the cookie behaviour of third-party game studios. We do not permit third-party advertising cookies or cross-site tracking cookies on fa9990.club.

Managing Your Cookie Preferences

You can control non-essential cookies through your account settings on fa9990.club. You may also manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary or security cookies will impair the functionality of the platform and may prevent you from logging in or completing transactions. Refer to your browser's help documentation for guidance on managing cookies.

Data Security & Storage

fa9990 treats the security of your personal data as a fundamental operational priority. We have implemented a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

Technical Security Measures

• 256-bit SSL/TLS encryption: All data transmitted between your device and fa9990.club is encrypted using industry-standard TLS 1.2 or higher. The same standard is used by major Bangladeshi financial institutions including BRAC Bank and City Bank.
• Encrypted data storage: Sensitive personal data, including identity documents and payment method references, is stored in encrypted form in our databases. Encryption keys are managed separately from the encrypted data.
• Access controls: Internal access to player data is restricted on a strict need-to-know basis. fa9990 staff members are granted access only to the data categories required to perform their specific job functions.
• Multi-factor authentication: Administrative access to fa9990's internal systems requires multi-factor authentication. Staff accounts are reviewed regularly and deactivated promptly upon role changes or departures.
• Penetration testing: fa9990 engages third-party security specialists to conduct periodic penetration testing and vulnerability assessments of the platform infrastructure.
• Secure data centres: fa9990's platform infrastructure is hosted in data centres with physical access controls, 24/7 monitoring, redundant power supplies, and fire suppression systems.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, fa9990 will notify affected players without undue delay once the breach has been identified and assessed. Notification will be sent to the email address registered on your account and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures fa9990 has taken or is taking to address the breach.

Your Privacy Rights

As a registered player on the fa9990 platform, you hold a set of meaningful rights over your personal data. fa9990 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our privacy team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request.

Right of Access

You have the right to request a copy of the personal data that fa9990 holds about you. Upon receiving a verified access request, we will provide you with a structured summary of the data categories we hold, the purposes for which each category is processed, and any third parties with whom that data has been shared.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For most contact information, you can update your details directly through your account profile. For identity data that forms part of your KYC record, please contact support to initiate a correction with the appropriate supporting documentation.

Right to Erasure

You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Please note that fa9990 is required by applicable financial crime prevention and responsible gaming regulations to retain certain data for defined minimum periods even after account closure. In such cases, we will inform you of the specific retention obligation that prevents immediate erasure.

Right to Restrict Processing

You have the right to ask fa9990 to suspend the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested, or while you are exercising your right to object to processing based on legitimate interests.

Right to Data Portability

Where fa9990 processes your data on the basis of consent or contract performance, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another service provider where technically feasible.

Right to Object to Marketing

You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such an objection, fa9990 will cease processing your data for marketing purposes immediately and without question. Update your preferences in account settings or contact [email protected].

Data Retention Policy

fa9990 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule summarises our standard approach:

Upon expiry of the applicable retention period, fa9990 securely deletes or anonymises the relevant data in accordance with our internal data destruction procedures. Anonymised data that cannot be re-linked to any individual may be retained indefinitely for aggregate statistical purposes.

Updates to This Policy

fa9990 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this Policy, we will notify you by email to your registered address and by displaying a prominent notice on fa9990.club for a period of at least 14 days prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy will always reflect the date on which the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Your continued use of the fa9990 platform following the effective date of any update constitutes your acknowledgement of the revised Policy. If you do not agree with the changes, you may close your account and request deletion of your data (subject to our legal retention obligations) by contacting [email protected].